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* Please note that delivery may de be delayed because of the COVID restrictions and allow additional (to the normal delivery time) 2-3 business days for the local USA and 10-15 business days for the International shipments before we can make a claim, send a free replacement or refund your order.


Domestic And International Shipping

  • USA First Class shipping is FREE
  • Canada First Class shipping with USPS is 6-12 business days
  • All other international First Class shipping with USPS is 7-21 business days
  • The customs processing time is not included in the delivery time.
  • In case your order tracking shows as delivered but either been damaged, stolen or misplaced we DO NOT offer a refund but DO offer a free replacement. In case your item wasn't delivered and being significantly delayed we DO offer a refund or free replacement.

Handling

  • Handling time of packages is 1 Business days (Non-Holidays)
  • Handing time of packages during Holidays will vary on duration of the Holiday
  • All packages ordered before 3pm EST Monday-Friday will be shipped same day
  • All orders ordered on Friday after 3pm EST will be shipped on the following Monday

Risk Free (Money-Back)

  • Risk Free (money-back) return policy is NOT a satisfaction guarantee policy
  • In order for the policy to be in effect the user must use the product for at least 30 days
  • Risk Free policy only applies if the customer followed our recommended use recipes, the recommended usage is at least 30 days, if you’re not satisfied with the product after 30 days of recommended usage a return can be processed.
  • If you claim a refund in your first 30 days and later decide you want to re-purchase, this offer will no longer be available. This is necessary to avoid abuse of the offer.

Returns

  • All NON-DEFECTIVE product return requests must be made within 30 days of receival, the buyer is responsible for shipping the item back. For safety reasons we do not resell the products that been opened / returned.
  • We can only replace the product if it is defective or damaged during shipping or a package’s defect. The replacement will be shipped free of charge.
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